I am a big believer in establishing ground rules. Coming to agreement on how you work together is a good practice, especially when it’s done before the work commences. It helps you get in front of potential conflicts and it Continue reading →

I got into the practice of “looking up” 40 years ago when I was a student teacher. My master teacher took my class and me on a walking tour of the town and she said, “Look up!” And when we Continue reading →

Call me old-fashioned but I think training works best when it is interactive and experiential. Training that includes thinking and doing, that encourages the learner to look inward and creates “ah-ha” moments. Recently, I read an article in HBR about Continue reading →

Consider this scenario: Your team is not meeting its objectives. What’s your response? Are your proactive or reactive?  When you are proactive, you observe, pause, reflect and choose before you act.  When you are reactive, you default to Continue reading →